Refund policy
🔁 Return Conditions:
You may return or exchange items within 3 days of delivery if:
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The product is unused.
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It is in its original packaging.
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You provide the original purchase receipt.
🛑 Non-returnable items:
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Opened or used perfumes/product.
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Customized or engraved orders.
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Discounted products unless defective.
📩 Return Process:
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Contact us within 3 days of receiving the item.
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Send a photo and reason for return.
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We will review and reply within 2 business days.
💰 Refund:
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Approved refunds will be processed within 7 business days via the original payment method.
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Shipping charges are non-refundable.
📞 Contact Us
Have questions or need assistance? We're here to help:
📱 WhatsApp: +974 6630 3839
📧 Email: contact@almas-perfume.com
Available daily from 10:00 AM to 11:00 PM 🕙✨